Overview
At FootTech, our Sales Associates - known as Fit Specialists- are the foundation of our customer experience. We don't believe in self-service shoe shopping. Instead, we guide every customer through a personalized fitting process designed to improve comfort, performance, and overall foot health.
As a Fit Specialist, you'll combine education, observation, and product expertise to assess gait, understand individual needs, and recommend solutions that support each customer's lifestyle - whether they're training for a race, recovering from injury, or simply looking for everyday comfort.
Key Responsibilities
- Conduct one-on-one personalized fittings using our in-store assessment process and visual gait analysis.
- Educate customers on proper fit, support, and product features.
- Listen actively to understand each customers goals, lifestyle, and concerns.
- Maintain strong product knowledge across all brands and categories.
- Assist with merchandising, inventory management, and daily store operations.
What We're Looking For
- Experience in retail, sales, and/or customer service roles.
- Strong customer service and communication skills with the ability to educate customers clearly and professionally.
- Team-oriented mindset with a willingness to learn and grow.
- Passion or interest in kinesiology, running, health, or wellness (preferred).
- Availability to work flexible hours, including evenings and weekends, with a strong commitment to reliability, punctuality, and adherence to approved work schedules.
- Ability to stand for extended periods and lift up to 25 lbs.
Why You'll Love Working at footTech
- Impactful Work: You'll make a real difference in how people move, feel, and perform.
- Education and Growth: Ongoing training in gait analysis, product knowledge, and customer experience.
- Team Culture: Work alongside knowledgeable, supportive teammates who take pride in what they do.
- Community Focus: Be part of a locally owned business committed to serving and supporting Lubbock's running community and promoting foot health.
Ready to Apply?
Please complete the job application form here to apply.